This privacy policy explains how Petal Dreams handles personal data when you use dancegoalself.top, send an enquiry, or place a flower request. It covers our florist workshop services, including bouquet requests, local delivery, and related customer communication.
We may collect your name, email address, phone number if you provide it, inquiry message, and service preferences when you use the contact form or place a request. We also process limited technical data such as server request metadata and browser or device information to keep the site working and secure.
We receive personal data when you submit a form, send a message, or share details needed for bouquet requests, budget and color confirmation, availability checks, payment, pickup, or local delivery. Technical information is collected through normal site operation and security logs.
Our confirmed cookie use is limited to essential site operation and saving privacy preferences. We do not confirm analytics cookies or marketing cookies on this site.
We use essential cookies for site operation and cookies that remember privacy preferences. You can usually block or delete cookies through your browser, but some site functions may not work properly if essential cookies are disabled.
Data processing overview
This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.
We process personal data to respond to enquiries, confirm bouquet details, manage availability, arrange payment, support studio pickup or local delivery, and keep records of customer communication. We also use technical data to maintain the website, detect misuse, and support secure delivery of the service.
We may share limited data with providers that help us operate the website, process messages, support technical delivery, or complete local service arrangements. These parties are expected to use the data only for the work they perform for us and to keep it confidential where appropriate.
We may disclose personal data if required by law, court order, or a lawful request from a public authority. We may also share information when needed to protect our rights, users, or the security of the website.
You may ask to access, correct, or delete personal data we hold about you, and you may object to certain processing where the law allows. If a request cannot be fully granted, we will explain the reason in plain terms.
To make a privacy request, use the contact details in this policy and describe the data or interaction involved. We will review the request and respond within a reasonable time, subject to any legal or operational limits that apply.
We retain enquiry records, order details, and related communication for the period needed to manage the request, complete the service, meet record-keeping needs, and resolve follow-up issues. When data is no longer needed, we delete it or make it non-identifiable where practical.
If we make material changes, we will update the policy on the website and use a reasonable method to draw attention to the update when appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
